TRU-TURF PTY. LTD. WARRANTY TERMS & CONDITIONS

Universal Conditions:
Tru-Turf Pty. Ltd. will either repair or replace any item or part of a Tru-Turf Pty. Ltd. Golf Greens Roller that is defective in workmanship or material for a period of sixty (60) months from the date of delivery of the new product to the original end user. These items will be repaired or replaced free of charge and freight free.

Products Protected By This Warranty:
This Warranty relates to the following products manufactured by Tru-Turf Pty. Ltd. :-
GR7000C; GR11000C; RS48-11C; R52-11T and R52-ELT Golf Greens Rollers.

TR66 Triplex roll ‘n’ spike mower attachment heads and brackets; SR72 Sports ground roller.

MT5000-1, MT5000-2 and MT5000-3 Totes are covered for a period of twelve (12) months.

Parts Warranted By Suppliers To Tru-Turf:
Specific component parts supplied to Tru-Turf Pty. Ltd. are covered by that supplier’s Warranty. These parts include Eaton ransmission, Honda Engines and Kohler Engines.

Only Tru-Turf Pty. Ltd. manufactured parts qualify for the Sixty month warranty.

Normal Wear and Tear:
Tru-Turf Pty. Ltd. will not repair or replace parts subject to normal maintenance routines as specified in the products Operator’s Manual nor to parts subject to wear and tear during the correct operation of the product. These parts include, but are not limited to, oils, filters, tyres, shafts, bearings, blades, spikers, slicers, brakes, belts, hoses, spark plugs, drive chains and sprockets.

Other Items Not Covered By This Warranty:
Tru-Turf Pty. Ltd. will not repair or replace free-of-charge any item that has been damaged by accident, lack of reasonable care and protection or lack of
suitable storage. We will not cover parts that have been altered or modifi ed by anyone other than Tru-Tru-Turf Pty. Ltd. nor will we cover used parts that are installed in place of failed parts. We will not cover parts that have not been installed correctly by the end user or its agents nor will we cover parts that have not been maintained as per the Operator’s Manual. Service calls and overtime-labour rates will not be covered. We will not cover freight costs related to the return of the faulty product to Tru-Turf Pty. Ltd. or its agents. Tru-Turf Pty. Ltd. will not be liable for any consequential loss or damage or costs caused by or incidental to the failure of any new part supplied with the original purchase or any new part supplied as a replacement for any failed part.

Lodging Warranty Claims:
The final purchaser of the new Tru-Turf Pty. Ltd. product must lodge a Warranty Claim with Tru-Turf Pty. Ltd. or its agents. The original purchaser must provide written evidence detailing the product’s delivery date to that purchaser and the reasons why the purchaser believes that the product or its part is defective in the categories of faulty material or workmanship. The purchaser is to deliver the faulty product or part to Tru-Turf Pty. Ltd. or its agents at the purchaser’s expense. Acceptance or rejection of the Warranty Claim is entirely at the discretion of Tru-Turf Pty. Ltd. or their Suppliers who warrant their own part/s.

No person or organisation has the authority to modify the terms or conditions or limitations of this Warranty without the written consent of Tru-Turf Pty. Ltd.

This warranty document is available for download for printing or ready reference the Warranty Claim Form is also available for download by simply clicking the link provided below.

TRU-TURF Pty. Ltd. Warranty Terms & Conditions
Size: 40.79 K

Warranty Registration Form and Inspection Report
Size: 33.45 K

Warranty Claim Form
Size: 821.25 K